A: Tickets are only available to buy from our website through our ticketing agent.
A: Tickets might be available from the box office when the festival opens but only if they have not already sold out. Keep an eye on our social media pages for up to date info. Box Office tickets, if there are any available will be priced higher than those on line.
A: E-tickets will be attached to your confirmation email which will be sent to you after you have made your purchase. These will needed to be printed, or can be downloaded to a smartphone much the same as air travel. The barcodes on the tickets are scanned at the festival gate, where you will be given a wristband upon entry.
A: Live It's ticketing platform is very reliable. However should you have any issues during the purchase process please email email@example.com
A: Only on the Friday evening when the age restriction is 13+. There are no age restrictions on the Saturday and Sunday when we are very family friendly with a programme of family entertainment across both days. There is no family entertainment provided on the Friday.
A: Last entry to the festival is 9pm, after this time the entrance and the box office will be closed.
A: This means that if you have already entered the festival and obtained your wristband and you leave for any reason, you must return before 9pm to be allowed back into the festival again.
A: There are 2 reasons for this policy being in place. 1) In order to ensure the safety and comfort of our guests and protect the festival's reputation we feel that it is important to keep our festival site contained in the late evening, where our very competent and friendly security team can ensure that everything runs smoothly. 2) Beer Bop A Lula Festival is held in the middle of a residential town and in consideration of our local residents we would like to discourage our guests from gathering in the surrounding areas outside of the festival site.
A: Yes, everyone must have a ticket. There is no charge for under 5's but they need a 'free' ticket to enter the festival and receive a wristband. This allows us to manage numbers accurately so we have a complete record of the number of people on site.
A: The booking fee is charged by our ticketing agent to cover the work they need to do in organising ticketing and cover the cost of their equipment and staff used at our entrance and Beero De Change. In addition these fees also protect the purchaser ensuring that they would receive a full refund of the face value of the ticket should the event not go ahead for any reason. We negotiate hard to have the best booking fees possible for you.
A: No. You must ensure to bring a hard copy of your printed ticket or a digital copy of your ticket to the festival site for it to be scanned.
A: We have a tiered ticket system in place for adult tickets. This simply means there are a limited number of tickets in each release and the price will increase with each step.
A: No. We are unfortunately unable to organise refunds for festival tickets so please make sure you order the correct ones at the time of purchase.
A: No. We regret no food or drink can be brought into the festival, with the exception of infant snacks or special requirements. As part of our security screening, bags will be searched upon entry.
A: Yes, dogs are welcome at our festival, but must be kept on a leash at all times. Please also remember to clean up after your furry friend and please don’t forget to bring a water bowl! If the weather is very hot we recommend you do not bring your dog for it's own comfort!
A: Yes, as long as you have a valid wristband for the day in question and only up until 9pm
A: No. We have a strict policy of not allowing any drinks to be removed from the festival site, this includes soft drinks. You will be requested to leave all drinks at the gate upon exit.
A: Yes please do, we encourage you to reuse your festival glass as it is part of our sustainability policy and it's a great momento of the event. If you are attending the festival on another day as a weekend ticket holder please bring this glass back with you.
A: Unfortunately you will have to purchase a new one so make sure you look after it.
A: Lulas are the festival currency. No cash or cards are taken at any bar / food stall within the site. Lulas can be purchased using Cards, Apple Pay or Contactless from our Beero De Change. You can purchase your Lulas using cash too but we prefer cashless transactions.
A: No. Please only buy as many Lulas as you think you will need as they are non refundable.
A: The festival operates a zero tolerance policy to underage drinking and works to the Challenge 25 principle. All festival bars operate a refusals register so please ensure that you bring ID with you as if you are lucky enough to look under 25 you will be challenged. Acceptable forms of ID are a passport, a European Union photocard driving licence or a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram. No other forms of ID will be accepted.
A: Yes. We want Beer Bop A Lula Festival to be an event that everyone can enjoy which is why we have disabled toilets and plenty of space for wheelchair access. However the festival is sited on a grassy park, which can make conditions difficult if the rain comes. So please consider the ground conditions and unpredictable British weather when deciding what facilities you may need and what equipment you need to bring.
A: Yes. There is a comprehensive SIA registered, security team present at the festival site 24 hours a day, alongside CCTV.
A: No. We advise you to travel via public transport rather than bringing your car as parking at the event is restricted to the staff, bands and concessions. Parking in the surrounding area is very limited.
A: Some of our areas including our main stage are under cover in a large marquee however our second stage is open air. If the forecast is for rain then it might be a good idea to bring a brolly or like us just dance in the rain :-)
A: Seating is provided in the festival village area but this is on a first come first serve bases so you are very welcome to bring your own small collapsable camping chairs and/or picnic blanket with you, but please remember to take them home with you.
A: There are no cash machines actually on site at the festival however there are ATM machines close by in the town. We do however take Card, Contactless and Apple Pay and prefer this to Cash.
A: No, we have numerous bars serving every drink imaginable!
A: No, Real ale is a live product and needs time (up to 2 days) to settle after racking and so at the start of the festival all the beers are available but as these are consumed we have to replace them and wait for them to settle again. We can replace beers overnight on the Friday but as with all beer festivals, the variety of the ales reduces as the weekend progresses.
A: If you would like to apply to perform at the festival, please complete our Artist Application Form
A: We do keep items left/found at the festival for a few weeks after the event should anyone write in and claim them. The best way to contact us is via the Contact Form.